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Privacy Statement

This pri­va­cy state­ment applies to the pro­cess­ing of per­son­al data of users of the cor­po­rate web­site Just Eat Take​away​.com. Unless oth­er­wise stat­ed, the data con­troller for pro­cess­ing these per­son­al data is Take​away​.com Group B.V. (here­inafter referred to as ‘’JET’’).

At JET we are com­mit­ted to build­ing the world’s great­est food com­mu­ni­ty, and that begins with pro­tect­ing the pri­va­cy of every­one in our com­mu­ni­ty. This means that we’ll pro­tect the per­son­al infor­ma­tion of all vis­i­tors that make use of our Services.

What per­son­al data we process and why
When­ev­er you inter­act with JET via our Ser­vices we col­lect and process your per­son­al data. JET may process your per­son­al data for the fol­low­ing purposes.

1. News­room

When you get in touch with one of our con­tacts pub­lished on the con­tact page of the News­room, we will use the per­son­al data you pro­vide to answer your ques­tions. The legal basis for this pro­cess­ing of per­son­al is your con­sent, you may with­draw your con­sent by reach­ing out press@​justeattakeaway.​com. The fol­low­ing per­son­al data may be processed

  • Name

  • Con­tact information

  • Organization/​company + Job Title

2. Finan­cial calendar

When you sign up to receive email reminders for future events via our Finan­cial cal­en­dar we will process per­son­al data to pro­vide you these reminders. The legal basis for this pro­cess­ing is your con­sent, you may with­draw your con­sent via the unsub­scribe link which is pub­lished on the sign up page or via the reminders you receive via email. The fol­low­ing per­son­al data may be processed

  • Email address

3. Cook­ies

JET uses cook­ies or sim­i­lar tech­nolo­gies for func­tion­al, ana­lyt­i­cal, and mar­ket­ing pur­pos­es. Data processed for cook­ie pur­pos­es defer per pur­pose (func­tion­al, ana­lyt­i­cal or mar­ket­ing) and depend on the pref­er­ences set by you. 

Please refer to our Cook­ie State­ment for fur­ther infor­ma­tion about our use of cook­ies and to set your preferences.

4. Analy­sis

JET uses your per­son­al data to be able to meet our report­ing oblig­a­tions towards adver­tis­ers and to be able to improve our web­site and our range of prod­ucts and ser­vices. The legal basis for this pro­cess­ing oper­a­tion is that it is need­ed in pur­su­ing a legit­i­mate inter­est of JET (analy­sis & report­ing) as defined in the GDPR. We will always make sure the reports do not con­tain any per­son­al data so that the infor­ma­tion can­not be traced back to you. 

Addi­tion­al pur­pos­es
We will only use your per­son­al data for the pur­pos­es described above. If we want to use the data for a dif­fer­ent pur­pose, we will take appro­pri­ate mea­sures to inform you, con­sis­tent with the sig­nif­i­cance of the changes we make. Where required by applic­a­ble data pro­tec­tion law, we will obtain your consent.

Our web­site is nei­ther intend­ed for per­sons aged under 16, and nor do we intend to col­lect per­son­al data of web­site vis­i­tors who are aged under 16. How­ev­er, we are unable to ver­i­fy vis­i­tors’ age. We there­fore advise par­ents to mon­i­tor their chil­dren’s online activ­i­ties, to pre­vent their per­son­al data being col­lect­ed with­out parental con­sent. If you feel that we have col­lect­ed per­son­al data of a minor with­out con­sent, please con­tact us via our press@​justeattakeaway.​com. We will then pro­ceed to erase this data.

How long we store per­son­al data for
We will only retain your per­son­al data for as long as nec­es­sary to ful­fil the pur­pos­es we col­lect­ed it for, includ­ing for the pur­pos­es of sat­is­fy­ing any legal, tax, account­ing, or report­ing require­ments. To deter­mine the appro­pri­ate reten­tion peri­od for per­son­al data, we con­sid­er the amount, nature, and sen­si­tiv­i­ty of the per­son­al data, the poten­tial risk of harm from unau­tho­rised use or dis­clo­sure of your per­son­al data, the pur­pos­es for which we process your per­son­al data and whether we can achieve those pur­pos­es through oth­er means, and the applic­a­ble legal requirements.

In some cir­cum­stances we may anonymise your per­son­al data so that it can no longer be asso­ci­at­ed with you, in which case we may use such infor­ma­tion with­out fur­ther notice to you. 

If you have any ques­tions on the way we retain your per­son­al data you can con­tact us via our press@​justeattakeaway.​com.

Shar­ing with oth­ers
JET may work with oth­er com­pa­nies with­in the JET group and oth­er third par­ties in order to car­ry out the pro­cess­ing described above and/​or to com­ply with legal obligations. 

These group com­pa­nies and third par­ties will process your per­son­al data on behalf of us (as data proces­sors) or as autonomous data con­trollers, and have access to your per­son­al data for the pur­pos­es described in this pri­va­cy notice. We require group com­pa­nies and third par­ties to pro­tect your per­son­al data in accor­dance with the stan­dards set out in this pri­va­cy notice and we take appro­pri­ate mea­sures pur­suant to the applic­a­ble data pro­tec­tion law to guar­an­tee the same lev­el of pro­tec­tion and confidentiality. 

We will also share your data with oth­er third par­ty data con­trollers where appro­pri­ate or required by applic­a­ble law or reg­u­la­tion (includ­ing a court order) or where we believe dis­clo­sure is nec­es­sary to com­ply with legal oblig­a­tions, to exer­cise, estab­lish or defend legal rights or to pro­tect the vital inter­ests of any per­son. Such third par­ty con­trollers may include law enforce­ment agencies. 

We may also dis­close your data to any com­pa­ny or prospec­tive buy­er of all or sub­stan­tial­ly all of our assets in con­nec­tion with any sale or trans­fer of those assets.

Your per­son­al data may be shared with the fol­low­ing parties:

  • JET’s affil­i­ates, sub­sidiaries and/​or group com­pa­nies of JET

  • Soft­ware providers

  • Imple­men­ta­tion partners

  • Pay­ment and card ser­vice providers

  • Cus­tomer sat­is­fac­tion sur­vey firms

  • Pro­fes­sion­al advisors

  • Law enforce­ment, reg­u­la­to­ry bod­ies and/​or gov­ern­ment agencies

  • Prospec­tive buyers

  • Any oth­er third par­ty pro­vid­ed that you have giv­en your con­sent to the disclosure

Third-par­ty web­sites
Our web­site may include links to third-par­ty web­sites. When access­ing such third-par­ty web­sites, bear in mind that each of these web­sites has its own pri­va­cy state­ment. Although JET takes great care in select­ing web­sites to link to, we can­not take respon­si­bil­i­ty for the way in which they han­dle your per­son­al data.

Where your data gets sent
We may trans­fer your per­son­al data out­side of the Euro­pean Eco­nom­ic Area (EEA). This may include trans­fer­ring it to or access­ing it from oth­er juris­dic­tions, includ­ing juris­dic­tions that may not pro­vide a lev­el of pro­tec­tion equiv­a­lent to the EU data pro­tec­tion laws. Where we trans­fer per­son­al data out­side the EEA we will take into account any applic­a­ble statu­to­ry oblig­a­tions rel­e­vant to per­son­al data trans­fers and, where there is no Euro­pean Com­mis­sion (EC) ade­qua­cy deci­sion in place, we will rely on appro­pri­ate safe­guards, includ­ing EC approved stan­dard con­trac­tu­al claus­es. We have imple­ment­ed sim­i­lar appro­pri­ate safe­guards with our third par­ty ser­vice providers and fur­ther data can be pro­vid­ed upon request.

Per­son­al data rights, ques­tions or com­plaints
We inform you that, with regard to the per­son­al data, you can exer­cise the rights pro­vid­ed for by applic­a­ble data pro­tec­tion laws, which include: the right to request access to, rec­ti­fi­ca­tion of, or era­sure of per­son­al data or restric­tion of pro­cess­ing, and to object to pro­cess­ing, the right to data porta­bil­i­ty, to with­draw your con­sent at any time (with­out prej­u­dice to the law­ful­ness of the pro­cess­ing based on the con­sent giv­en pri­or to the with­draw­al) as well as to lodge a com­plaint with a super­vi­so­ry authority.

To exer­cise your rights please con­tact us via our press@​justeattakeaway.​com.

If you have any oth­er ques­tions or com­plaints about the pro­cess­ing of your per­son­al data, we will be hap­py to talk to you. We would also like to hear from you if you have tips or sug­ges­tions on how to improve our pri­va­cy policy.

JET takes per­son­al data pro­tec­tion very seri­ous­ly and we there­fore take appro­pri­ate mea­sures to pro­tect your per­son­al data against mis­use, loss, unau­tho­rised access, unwant­ed dis­clo­sure, and unau­tho­rised alter­ation. If you feel that your per­son­al data are not ade­quate­ly pro­tect­ed or there are indi­ca­tions of mis­use, please con­tact us on: security-​concerns@​takeaway.​com.

Data Pro­tec­tion Author­i­ty
Besides the option of lodg­ing a com­plaint with us, you have the right to lodge a com­plaint with the rel­e­vant super­vi­so­ry author­i­ty for the pro­tec­tion of per­son­al data. To do so, con­tact the super­vi­so­ry author­i­ty directly.

How to con­tact us
If you have any ques­tions or con­cerns about this Pri­va­cy State­ment and/​or our pri­va­cy prac­tices, please con­tact our Data Pro­tec­tion Officer:

Just Eat Take​away​.com Data Pro­tec­tion Officer/​Pri­va­cy Coun­cil — Take​away​.com Group B.V.
Oos­t­er­doksstraat 80
1011 DK Ams­ter­dam

Updates to this pri­va­cy State­ment
We may update this pri­va­cy State­ment from time to time in response to chang­ing legal, tech­ni­cal or busi­ness devel­op­ments. When we update our pri­va­cy State­ment, we will take appro­pri­ate mea­sures to inform you, con­sis­tent with the sig­nif­i­cance of the changes we make. Where required by applic­a­ble data pro­tec­tion law, we will obtain your con­sent to any mate­r­i­al changes to this pri­va­cy Statement.

We encour­age you to peri­od­i­cal­ly review this State­ment for the lat­est infor­ma­tion on our pri­va­cy practices.

This pri­va­cy state­ment may be updat­ed and was last updat­ed on 21.10.2021