At Just Eat Takeaway.com, we believe in acting responsibly towards our people, planet and communities. We aim to consider sustainability in every aspect of our business, from what is in our direct control across our own operations, and throughout our entire ordering process. We are committed to making responsible choices that not only benefit our partners and consumers, but also contribute positively to the planet, people and society.

Our focus is to prioritise the areas where we can make the greatest impact and we've identified the following key areas to address:

Environmental

Our focus is to prioritise the areas where we can make the greatest impact. This includes reducing our scope 1 and scope 2 emissions from our direct operations by 90% by 2030, and tackling our Scope 3 footprint through a reduction in Delivery emissions across our network. Some of the steps we've taken so far include:

  • Driving energy efficiency in our buildings
  • Switching to renewable electricity sources for our offices and delivery hubs.
  • Transitioning to electric vehicles for our company sales fleet.
  • Efficiency improvements such as order pooling and route optimisation to drive a reduction in delivery emissions per order.

Social & Communities

We recognise that wellbeing, providing fair working practises and a safe working environment is fundamental to both individual and organisational success. As an employer, we have a responsibility to safeguard the wellbeing of our people, enabling them to thrive in a supportive environment and have a number of policies and processes in place for this. We are continuously monitoring our strategy with respect to health & safety and working conditions and adapt it where necessary, based on the changing environment in which we operate.

Inclusion, Diversity & Belonging

We want everyone to feel like they belong and a key pillar to success is to ensure we all have the ability to embrace diverse perspectives. As part of this, we continue to champion Inclusion, Diversity & Belonging across the business. Some examples of our efforts include:

  • Gender representation: One of our most prominent initiatives is our gender representation ambitions, set in 2023 with the goal of achieving more gender balance across all job levels, functions, and segments of our organisation. These ambitions are supported by targeted actions in hiring, promotion, and retention processes, all aimed at achieving parity in representation.
  • Driving accessibility: We launched a comprehensive global accessibility strategy designed to enhance our support for disabled employees, improve the accessibility of our customer-facing products, and reinforce our responsibility as an employer and brand.
  • Celebrating key moments: We remain committed to showing support for our underrepresented groups and launched campaigns and initiatives to celebrate Pride, International Women’s Day and Black History Month amongst others.
  • Supporting our Employee Resource Groups: Our Employee Resource Groups (ERGs), which are employee-led communities that drive internal collaboration, continue to thrive, growing to over 6,500 members globally.

For more information on our ID&B efforts, click here

Governance

JET is committed to safeguarding the privacy and data of everyone who interacts with us, from our partners to our consumers worldwide. We have policies in place in relation to data privacy and data security including our privacy program and information security framework to protect personal data.