JET header Falafel Takeaway 2200

Responsible Business

Pos­i­tive influence

At Just Eat Take​away​.com, we believe in doing busi­ness respon­si­bly and in hav­ing a pos­i­tive impact on our com­mu­ni­ties and the planet. 

We know that the envi­ron­men­tal and social foot­print of our busi­ness goes far beyond our own oper­a­tions and that we have an unpar­al­leled oppor­tu­ni­ty to influ­ence oth­ers across the dynam­ic and diverse take­away industry.

Strate­gic respon­si­ble busi­ness framework

We have grouped our impact areas into three key pil­lars: Plan­et, Food, and Peo­ple and Soci­ety, and devel­oped a clear frame­work for mea­sur­able action under each. Our Respon­si­ble Busi­ness and Sus­tain­abil­i­ty Frame­work address­es both the impact of our direct oper­a­tions, as well as our ambi­tion to influ­ence our wider mar­ket­place towards pos­i­tive change.

Our impact framework:

Key areas of focus

We have select­ed our pri­or­i­ty areas based on where we have the most sig­nif­i­cant impact and the biggest oppor­tu­ni­ty and scale to act: 

  • Plan­et: We are com­mit­ted to reduc­ing the car­bon foot­print of our direct oper­a­tions, as well as col­lab­o­rat­ing to reduce emis­sions, sin­­gle-use pack­ag­ing and waste across our broad­er marketplace.

  • Food: We aim to respond to chang­ing diets and pref­er­ences by offer­ing the broad­est pos­si­ble choice and pro­vid­ing clear and trans­par­ent infor­ma­tion for con­sumers. And we will con­tin­ue to under­stand and tack­le the caus­es of food waste among our con­sumers and restau­rant partners.

  • Peo­ple & Soci­ety: We’re work­ing hard to cre­ate reward­ing employ­ment oppor­tu­ni­ties with­in a fair and inclu­sive work­place. We will con­tin­ue to grow our Scoober mod­el. And we will sup­port the local com­mu­ni­ties in which we operate.

Just Eat Take­away CDP Response 2021

In July 2021 we dis­closed our envi­ron­men­tal impacts via CDP using 2020 as our base­line year. CDP is a not-for-prof­it char­i­ty that runs the glob­al dis­clo­sure sys­tem for investors, com­pa­nies, cities, states and regions to man­age their envi­ron­men­tal impacts. CDP’s Full GHG Emis­sions Dataset pro­vides mod­elled and report­ed emis­sions cov­er­ing over 5,000 com­pa­nies. Their process­es ensure that our cal­cu­la­tions are inde­pen­dent­ly checked and dis­closed in a way that is use­ful for our busi­ness and for investors and oth­er stake­hold­ers to track our progress. Since the pub­li­ca­tion of the report, we have extend­ed our car­bon foot­print to include Slo­va­kia and the Unit­ed States mar­kets with­in our base­line cal­cu­la­tions. The report also refers to cer­tain parts of our Annu­al Report 2020, but for more recent infor­ma­tion (also tak­ing the extend­ed scope for our cal­cu­la­tions into account) we refer to our Annu­al Report 2021 which is pub­lished on our web­site on 2 March 2022 and to our future CDP publications.

We’ve got an appetite to deliv­er change

This doc­u­ment marks the begin­ning of a jour­ney by map­ping out our impact for the first time, and set­ting out our Respon­si­ble Busi­ness and Sus­tain­abil­i­ty approach. Through this update we present our frame­work to address both the impacts of our direct oper­a­tions, as well as our ambi­tion to influ­ence our broad­er val­ue chain towards pos­i­tive change; for the Plan­et, for Food, and for Peo­ple and Society.