
Responsible Business
Positive influence
At Just Eat Takeaway.com, we believe in doing business responsibly and in having a positive impact on our communities and the planet.
We know that the environmental and social footprint of our business goes far beyond our own operations and that we have an unparalleled opportunity to influence others across the dynamic and diverse takeaway industry.

Strategic responsible business framework
We have grouped our impact areas into three key pillars: Planet, Food, and People and Society, and developed a clear framework for measurable action under each. Our Responsible Business and Sustainability Framework addresses both the impact of our direct operations, as well as our ambition to influence our wider marketplace towards positive change.
Our impact framework:

Key areas of focus
We have selected our priority areas based on where we have the most significant impact and the biggest opportunity and scale to act:
Planet: We are committed to reducing the carbon footprint of our direct operations, as well as collaborating to reduce emissions, single-use packaging and waste across our broader marketplace.
Food: We aim to respond to changing diets and preferences by offering the broadest possible choice and providing clear and transparent information for consumers. And we will continue to understand and tackle the causes of food waste among our consumers and restaurant partners.
People & Society: We’re working hard to create rewarding employment opportunities within a fair and inclusive workplace. We will continue to grow our Scoober model. And we will support the local communities in which we operate.
Just Eat Takeaway CDP Response 2021
In July 2021 we disclosed our environmental impacts via CDP using 2020 as our baseline year. CDP is a not-for-profit charity that runs the global disclosure system for investors, companies, cities, states and regions to manage their environmental impacts. CDP’s Full GHG Emissions Dataset provides modelled and reported emissions covering over 5,000 companies. Their processes ensure that our calculations are independently checked and disclosed in a way that is useful for our business and for investors and other stakeholders to track our progress. Since the publication of the report, we have extended our carbon footprint to include Slovakia and the United States markets within our baseline calculations. The report also refers to certain parts of our Annual Report 2020, but for more recent information (also taking the extended scope for our calculations into account) we refer to our Annual Report 2021 which is published on our website on 2 March 2022 and to our future CDP publications.
We’ve got an appetite to deliver change
This document marks the beginning of a journey by mapping out our impact for the first time, and setting out our Responsible Business and Sustainability approach. Through this update we present our framework to address both the impacts of our direct operations, as well as our ambition to influence our broader value chain towards positive change; for the Planet, for Food, and for People and Society.