Pointon has more than 20 years of commercial experience in customer strategy, brand innovation and marketing, most recently at John Lewis where she led the customer function, both digitally and in store. Claire has also previously held executive level and senior positions at a number of multinational companies including Dixons Carphone, where she was responsible for Carphone Warehouse trading, Kerry Foods and Deutsche Telekom.
The business will be strengthened by Pointon’s wealth of experience across the retail and technology sectors.
I’m delighted to be joining Just Eat Takeaway.com at such an exciting time for the business. Online food delivery is increasingly becoming a part of our daily lives, with more customers than ever looking for convenience and choice online. The passion from the team for leading the industry, our customers and partners is clear to see and I’m looking forward to leading the UK and Ireland’s next phase of the journey.Claire Pointon, Managing Director for the UK & Ireland at Just Eat Takeaway.com
Pointon takes over from Andrew Kenny, who joined Just Eat Takeaway.com’s Management Board as Chief Commercial Officer last year.
Just Eat is the UK’s leading food delivery company with over 76,000 restaurant, grocery and convenience partners, servicing 19 million consumers across 97 per cent of UK postcodes.