Annual report 2021
At a glance
Partners
634K
GTV
€28.2bn
Orders
1.1bn
Delivery share
44%
Countries active in
25
Active Consumers
99m
Our Segments
Our directly-controlled operations span four segments, which have been newly
defined in 2021. These segments are: North America, United Kingdom & Ireland,
Northern Europe, and Southern Europe & Australia and New Zealand (ANZ) (Fig. 4).
North America is our largest segment in terms of GTV, representing 41% of total GTV.
Select a region
Partners
Delivery Share
Active consumers
GTV
Orders
Our Strategy
Our vision is to empower every food moment for our consumers, partners and couriers – from the family takeaway on Friday night to the daily morning coffee, and from a mid-week lunch to groceries from your local convenience store.
Our Product and Technology
Just Eat Takeaway.com offers a simple and efficient way for consumers to order their favourite food whenever and wherever they like through our apps and websites. We digitalise the entire food ordering experience for consumers, partners, corporate customers and our back office and couriers. We believe that speed, choice of partners and ease of use are the most important factors impacting the user experience for consumers. Here you can find some areas on which we focused in 2021.
Our Stakeholders
Just Eat Takeaway.com has many stakeholders directly and indirectly. In the following sections we address the major ones: consumers, partners, employees, shareholders as well as our commitment to be responsible towards the environment and society.
Three pillars for positive action
On Wednesday 2 March 2022, Just Eat Takeaway.com published its annual report 2021.
The PDF/print version of this annual report has been prepared for ease of use and does not contain ESEF information as specified in the Regulatory Technical Standards on ESEF (Delegated Regulation (EU) 2019 — 815). The official ESEF reporting package is available via the above HTML-link. In any case of discrepancies between this PDF version and the ESEF package, the latter prevails.
The Company is subject to the information reporting requirements of the Exchange Act applicable to foreign private issuers and under those requirements will file reports with the SEC. Documents that the Company furnishes or files with the SEC, including its annual report on Form 20‑F are publicly available on the SEC’s website http://www.sec.gov.
Please find an overview of the published annual reports for Just Eat Takeaway.com & Takeaway.com from 2016 up to 2020 below.
